Welcome to the Seaboard Foods Customer Care System. This system contains two sections
that will help you track your orders and also trace certain products to source farms
in the Seaboard Foods system.
In Order Status, you can look at your most recent fresh pork orders and the status
of each-from shipping to invoicing dates.
Product Trace is a unique featured offered by Seaboard Foods. As an integrated food
system, Seaboard Foods can trace products back to source farms, and we have now
made it easy for you to trace our products via the Internet. Seaboard Foods boxed
commodity fresh pork products and Natural PrairieFresh® Premium Pork products are
traceable through the Product Trace system.
To trace a product, go to the Product Trace tab. From there you'll be asked to enter
a unique serial number located on the box label. Once entering a valid serial number,
you'll see the production date and time as well as the source farms that supplied
hogs for products processed during that shift. You can see how Product Trace works
without logging into the system, by going to the Product Trace Demo tab at the top
of this page.
If you have questions or recommendations for ways to improve our Customer Care System,
please let us know. Thank you for your business.